To recall an email in Outlook, you can follow these steps:
- Open the Sent Items folder.
- Double-click the email you want to recall.
- In the Message tab, in the Actions group, click Recall This Message.
- Select one of the following options:
- Delete unread copies of this message: This will delete the email from the recipient’s inbox if they haven’t opened it yet.
- Delete unread copies and replace with a new message: This will delete the email from the recipient’s inbox if they haven’t opened it yet and send a new email to replace it.
- Click OK.
If you selected Delete unread copies and replace with a new message, a new message window will open. Compose your new message and click Send.
Important: You can only recall an email that was sent to other users in your organization who use Microsoft Exchange or Microsoft 365. If you sent the email to someone outside of your organization, you won’t be able to recall it.
Additional tips:
- If you recall an email that the recipient has already opened, they will still be able to see the original message.
- If you recall an email that was sent to multiple recipients, only the recipients who have not yet opened the email will be affected.
- You can check the status of a recall by opening the Sent Items folder and double-clicking the email you recalled. In the Message tab, in the Actions group, click Recall This Message. If the recall was successful, you will see a message that says “Recall succeeded.”
Please note that the success of recalling an email in Outlook depends on several factors, including the recipient’s Outlook settings and whether the email has been read or not. It’s not always guaranteed to work.
It’s essential to act quickly if you want to recall an email, as the success rate decreases if the recipient has already read the message.